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Frequently Asked Questions
What are your shipping options and delivery timeframes?ā¼
We offer standard and express shipping nationwide. Most orders are processed within 24 hours and delivered within 3 to 5 business days depending on your location.
What is your return policy for home furniture and decor?ā¼
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a refund.
Which payment methods do you accept at Mocka?ā¼
We accept all major credit cards, PayPal, and interest-free installment plans. Your transaction is always secured with industry-standard encryption to ensure your personal data remains safe.
How do you ensure the quality of Mocka products?ā¼
Every piece is crafted using premium materials and undergoes rigorous quality control checks. We stand behind our craftsmanship with a comprehensive 12-month warranty on all furniture items.
